Ballina and Westport train stations highly commended

Pictured receiving their award was Westport Station Manager Rosaleen Wallace with Iarnród Éireann Chief Executive David Franks.

Ballina and Westport have been highly commended in the Connacht category at this year’s Iarnród Éireann Best Station Awards. Matthew Garrett and Rosaleen Wallace were in Inchicore to pick up their certificate with both stations narrowly beaten to the top spot in Connacht, by Carrick-on-Shannon.
David Franks, Chief Executive of Iarnród Éireann said: “The Best Station Awards reward excellence in customer service at our railway stations. What is so special about these awards is that it is the customers that decide and I am delighted that so many of them voted.
“Voting was conducted through an online poll and voting at stations, with almost 15,000 people voting as part of the competition. Customers were asked to rate their station under the following criteria: Customer Information, Station Appearance and Staff Helpfulness with both Ballina and Westport scoring highly in all categories.  The votes were cast during January of this year.”
The Iarnród Éireann Best Station Awards reward excellence in customer facilities, cleanliness, innovation and customer service in the country’s 144 railway stations. The Overall Best Station Award winner this year was Dublin’s Pearse Station.