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A website set-up to allow the public to report potholes, light faults and more to their local council is ‘malfunctioning’ in Mayo
Council’s public-reporting website hits a pothole
Anton McNulty
A WEBSITE set-up to allow the public to report problems and issues to their local council is ‘malfunctioning’ in Mayo. It is expected to be out of commission for a number of weeks.
The website, fixyourstreet.ie, was launched in 2011 and allows the public to report problems such as littering, vandalism, potholes and faulty street lights.
The website is operated on behalf of the various local authorities by South Dublin County Council. In Mayo, the complaints are received in the Roads General Office, which directs them to the relevant area office.
However, the public have been unable to report issues in Mayo due to IT problems, and it is not known when the issue will be resolved. In a report to members of Mayo County Council, Director of Services Paddy Mahon said the malfunction is currently being investigated by their IT department.
“The system is essentially an IT-based system that replaces the old log-book system. The system in Mayo is malfunctioning at present and is being investigated with a view to resolving all outstanding issues in the coming weeks,” he stated.
Knockmore-based Independent councillor Seamus Weir, who described the website as ‘a great idea’, demanded that it be fixed sooner rather than later.
“I am calling on the Council to get this site up and running and will be asking for the reasons it is malfunctioning in Mayo. I have a feeling that officialdom do not want this to work, and it is being neglected and kicked to touch,” he said.
However, speaking to The Mayo News, Mr Mahon described the website was ‘an important tool’ for the council, informing it about problems around the county and allowing it to engage with the public.
“It is another vehicle where we can interact with the public and I think it is the future. The public can communicate with us and help inform us with real-time information on the issues affecting them around the county, and that can only be a good thing,” he said
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