Water supply returning to normal levels in Mayo after successful repairs

Water supply is returning to normal levels in areas of South and East Mayo this evening following the successful repair of a major burst on a trunk main from the Lough Mask Treatment Plant.

The burst impacted customers in parts of Castlebar, Claremorris, Ballinrobe, Knock, Ballyhaunis, Kilmaine, Cong and Barnacarroll, as well as the areas of Williamstown, Granlahan and Cloonfad in Roscommon.

Following the successful repair of the burst, supply is now returning to the network. It will take time for the network to fully recharge and some customers, particularly those on higher ground or at the end of the network, may not have full supply restored until Friday morning.

Uisce Éireann’s Colette Scahill thanked affected customers for their understanding while repairs were underway. 

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“This was a complex burst on a major trunk main which required significant repair work. Uisce Éireann acknowledges the inconvenience caused by unplanned outages and thanks customers for their patience and cooperation while these works were carried out.

“We wish to thank our crews on the ground for their efforts in getting the main repaired and the supply returned to normal.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.     

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.