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‘Tweak’ needed to online tickets system

Sport

FEEDBACK Daithi Gallagher


Michael Gallagher

THE current online ticketing system for most Mayo GAA club matches is working extremely well, but may need a slight tweak to cater for people who find it difficult to access.
Tickets for the vast majority of matches in the county can now only be bought online and while the system is working smoothly it has thrown up a few queries, according to Mayo GAA Bord na nÓg chairman, Daithí Gallagher.
The Castlebar Mitchels clubman told The Mayo News last night (Monday) that a very small number of queries had been received by officials regarding the ticketing system and solutions to these problems will be looked as the season progresses.
“We can see how effective the online system is, particularly in tracking the attendance at games and keeping a very clear record of numbers at underage finals over the past few weeks.
“There’s no doubt that there are some people who have queries about the ticketing system. “You’ve got them contacting you in the paper and we’ve got them on our side too. Scenarios where the ticketing system throws up problems are few and far between, but there’s no doubt a small number of people are experiencing difficulties.”
Gallagher said everything must be done to make games accessible to all and said Mayo GAA would not be found wanting in this regard.
“We never want anyone to be left out and we never want anyone to feel uncomfortable. We’re a very traditional organisation and our tradition is that our games are accessible to all.
“There may be a slight weakness there at the moment and we will look at finding a solution to adhere to the policy that’s there while also catering for everyone.
“We have to try and find some balance to accommodate people because there are a very small number who may not have the capability of going online and accessing tickets.
“In some very small number of scenarios we’ve heard of people arriving at gates with money in their hands and some very gracious patrons going online to buy the ticket for them.
“However, this is not a workable or reliable solution and we must look at this moving forward.
“The current policy is working very well, but we don’t want anyone to be deprived of getting in to see our matches. The reality is the online system has been fantastic but if we can come up with some solution to improve it then we will certainly look at it,” he concluded.
All tickets for last week’s Mayo Under-14 and Under-16 club championship finals could only be bought online, but The Mayo News understands that the likes of the West Mayo GAA Board will accept cash at the turnstiles for matches in their division.

 

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