Bank of Ireland to invest over €60 million in branches and ATMs

Bank of Ireland have announced a landmark investment of more than €60 million in a range of branch improvements, including the Bank’s largest single investment in ATMs in the last decade.

Starting later this year, 664 state-of-the-art ATMs will be rolled out to all branches throughout Ireland between now and 2027. The new fleet of ATM’s has greater cash processing capacity and will slash energy use by more than half. The ATMs can be used for both withdrawals and lodgements and the majority will ‘recycle’ cash (i.e. cash deposited can be used for withdrawals). This maximises ATM availability, supporting customers with better access to cash when they need it.

Susan Russell, CEO, Bank of Ireland Retail Ireland said: “We are always investing to ensure customers have access to cash and other banking services in a modern and comfortable environment. Each year we refurbish many of our branches and that’s a constant, rolling project of enhancements".

As part of this package of investment, 18 branches are set to be refurbished this year, including Belmullet and Westport. Access to some locations will be improved and there will also be a focus on updating colleague facilities.

Commenting on these investments, Ms Russell said:  “Like any other company, being profitable allows us to improve our business. Given the large number of customers which we serve, major re-investment is required every year. I’m really happy that this latest investment will see all customers across all counties benefit with the most modern and efficient ATMs, whilst also supporting our ESG ambitions through energy reduction.

“As a full service retail bank, with a presence in communities throughout the island of Ireland, we are committed to continually improving our services and the financial wellbeing of customers. This means re-investing purposefully in branches, contact centres, technology, ATMs and other infrastructure to ensure our customers have the most modern and efficient banking available” she concluded.